Shipping policy


  • Processing Time: All orders are processed within 1-2 working days (Monday to Friday, excluding public holidays). Orders are not shipped or delivered on weekends or holidays.

  • Shipping Method: We use [Insert Carrier Name(s) e.g., USPS, FedEx, Royal Mail] for all standard shipments.

  • Target Delivery Window: Our standard delivery goal is to have your order delivered within a total of 5 working days from the time the order is placed, which includes the processing time.

  • Shipping Confirmation & Tracking: You will receive a Shipment Confirmation email with tracking information (if applicable) typically within 48 hours of your order being placed.

  • Shipping Costs: Shipping costs will be calculated and displayed at checkout based on your location and chosen service. [Optional: Add a specific cost or free shipping threshold here, e.g., "We offer free standard shipping on all orders over $50."]

  • Delays: If we are experiencing a high volume of orders or expect a significant delay in shipping your order, we will contact you via email or telephone.

  • International Shipping: [Add this if applicable] We currently do not offer international shipping OR International shipping times will vary and are estimated at [X-Y] working days.

  • Incorrect Address: Please ensure your shipping address is correct. We are not responsible for packages delivered to an incorrect address supplied by the customer. If a package is returned due to an incorrect address, the customer is responsible for the re-shipment fee.